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DeLonghi DSM7 Esclusivo 7-Quart Stand Mixer, Brushed Aluminum | 
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| Brand: DeLonghi
Rating:  35 reviews
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 27.1
Dimensions (in): 9.4 x 16.1 x 13.5
MPN: DSM7
Model: DSM7
UPC: 044387690072
EAN: 0044387690072
ASIN: B0002XGSNI
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| Features:
| • | 7-quart, 1,000-watt stand mixer with 6 power speeds plus pulse for added control | | • | Made in Italy; brushed die-cast aluminum body and components; overload protection | | • | Splash guard; tilting head lift; stainless-steel dishwasher-safe mixing bowl | | • | Nonstick dough hook, stainless-steel whisk, and nonstick flat beater included | | • | Measures approximately 16 by 13-1/2 by 9-3/4 inches; 10-year motor warranty |
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| Editorial Reviews:
Product Description
The DeLonghi DSM7 Stand Mixer is the perfect mixing tool for any chef that understands the value of using top-quality equipment. With its heacy-duty 1000-watt motor and a 7-quart mixing bowl, you'll get perfectly mixed ingredients for any recipe. Stainless steel 4 concealed power outlets for over 12 optional attachments Splash Guard for easily adding ingredients Tilting Head Lift for quick and easy tool change & bowl removal Unit Size(WxDxH) - 16.06 x 9.37 x 13.5 Weight - 27.05 lbs.
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| Customer Reviews: Read 5 more reviews...
 Delonghi Mixer is Great June 3, 2008
Brenda Sharber (Chattanooga, TN)
3 out of 3 found this review helpful
I have enjoyed the Delonghi 7 qt mixer for several months and have been very pleased with it's performance and utility. To date I have made a lot of bread, cookies and cakes. I shopped stand mixers in detail and have had no reason to regret my decision to buy the DSM7.
I am very particular about how my kitchen looks and the DSM7 looks modern and complements the other stainless steel equipment that already graced my favorite room. I have not had any of the problems mentioned in other reviews with the coating flaking off of the beater or dough hook, but if I did at this point, I would just buy a new beater or hook. I love this mixer!!! and can not figure why Delonghi does not market it thru the chain kitchen supply stores. The KitchenAid mixer looks like a 1940's toy by comparsion.
 Does the job but features are poorly designed May 9, 2008
LC Ricker (Portland, ME)
3 out of 5 found this review helpful
I run a small baking business from my home and had outgrown my beloved Kitchenaid, so I decided to give this one a whirl. (I took advantage of a good deal from Costco.com which included lots of extras for the $400 price tag--along with satisfaction guaranteed return policy.)
It didn't take long for me to conclude that this was a silly machine. Yes, it appears strong enough to do lots of things, like mixing multiple batches of pound cake or buttercream, but the design is unbearably shoddy.
1. The power cord is absurdly short--as in, 4 inches. This is supposedly a "safety" feature, but has actually made my kitchen less safe, as I have to use an extension cord to plug it in.
2. The controls for this machine are on the right hand side. For right-handed people like myself, that means you have to put your spatula down, turn the machine off, then pick your spatula back up every time you want to scrape out the bowl. That is annoying when you are working all day with a machine. It made me appreciate the KA with its left-handed controls.
3. The tilting head of the machine is locked and you must turn a lever before you can lift the head. This is another extra step that is aggravating over the course of many hours working with the machine.
4. The metal bowl and mixer oxidize butter and sugar if they are mixed at length. In other words, the butter and sugar turn an unappealing gray color.
I have to wonder whether this machine was ever used in a real test kitchen. Perhaps this features would not bother the occasional user. Personally, I am going to return it and try the 7-qt Cuisinart.
like it December 11, 2007
Esther Tschetter (Stockholm,SD)
2 out of 2 found this review helpful
I believe I've had this for a year now,I've been mixing dough using 4 cups of water and it has done good. The only complaint I have is,the dough hook falls off to easy and the teflon finish is chipping off . When I got it,it looked like it would be hard to keep clean, but that is not the case at all. I really like the attachments.
 Please reconsider purchasing the DSM7 November 26, 2007
G. Maloney
9 out of 10 found this review helpful
I spent a long time researching which mixer was going to be best for me. I really liked the fact that this model had a 7qt bowl. I was impressed with how it performed, but when it broke while making a batch of cookies I was very disappointed. I drove to the nearest Delonghi repair company and they were not able to fix it. I then shipped it to Washington (because Oregon only has one Delonghi service center) and waited to hear from that company. I never heard from them after a month and they said "oh, we forgot to call...Delonghi no longer carries the part (plantetary transmission assembly)we need to fix it. So, if you want it back you need to pay for the shipping." I contacted customer service September 10, 2007 to find out what I could do. I have sent several emails and the last one I received was on October 23, "Thank you for contacting DeLonghi Customer Service. We do apologize for the inconvenience, but it may be up to two weeks because the managers are out at this time in training meetings. As soon as we hear a response from the manager we will contact you. Thank You,DeLonghi Customer Service". I decided to call on my day off November 26 and I'm am currently on hold(30 minutes and counting) as I type this. Also, this model is no longer on Delonghi's website. So, if want a machine that can be repaired and you want customer service - DO NOT BUY this one or buy anything from Delonghi. Oh, I just spoke to someone and they said I need to go through American Express to get my refund. They said that the back order time for that part is confidential and they could not tell me if that part is part of the motor, which has a ten year warranty- what???? Enough said......
When it works - it's great, when it doesn't - buy a new mixer! July 5, 2007
Ronald A. Raab-long (Magnolia, DE USA)
23 out of 25 found this review helpful
We also read all the reviews and finally settled on the DeLonghi. This was after sending back the KitchenAid professional model because the whisk didn't seem to touch the bottom of the bowl!
We got the DeLonghi in July 2005. It worked really well for just over a year, and then the "planetary" gear broke. That's the gear that allows the attachments to spin while rotating around the bowl. In September 2006 we dropped the mixer off at the only authorized DeLonghi service center in our little state (Delaware). Since then the service center has been waiting for the part. We are coming up on the first anniversary of the mixer being in the shop!
The service center calls about once a month, just to let us know that DeLonghi says it will be the end of the next month before they get the part.
I've tried dealing with DeLonghi's customer service directly. In January 2007 they sent me a message stating that the parts were on their way from Italy. Well, that must be some slow boat. BTW - In that same message they informed me that the gear for this mixer is NOT the same as the one used in the Kenwood, and would not work.
Bottom line - when it actually works it's a great mixer, very powerful, noisy - but not too much so, and looks great. But getting DeLonghi to support their products after the sale seems to be a lost cause. We could have burned out a cheap KitchenAid while waiting...
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