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Nespresso E350 Romeo Single-Serve Automatic Espresso Machine, Polished Aluminum

Nespresso E350 Romeo Single-Serve Automatic Espresso Machine, Polished Aluminum

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Brand: Nespresso

List Price: $799.00
Buy New: $660.68
You Save: $138.32 (17%)



Rating: 4.0 out of 5 stars 9 reviews

Color: Polished Aluminium
Batteries Included: No
Shipping Weight (lbs): 23.4
Dimensions (in): 14.6 x 10.6 x 13.4
Warranty: This product has been factory RENEWED by Nespresso and doesn't include Nespresso cups or capsules. It will come packaged in a white box. Nespresso offers a 6 mo advanced exchange warranty. This gives you a working Nespresso machine while yours is away. Here's how it works. You call 800.562.1465 A new temporary replacement unit ships to you. You ship your unit using a pre-paid label and the shipping box that Nespresso shipped the temporary replacement unit in. Once your unit is returned, a temporary replacement unit is shipped in the same box with a pre-paid shipping label. You will have your Nespresso machine back without the hassle of not having a machine.

MPN: E350
Model: E350
UPC: 718902004285
EAN: 0718902004285
ASIN: B000B1LU0W

Availability: Usually ships in 24 hours

Features:
  • Automatic espresso machine designed for mess-free coffee-filled capsules
  • High-pressure 19-bar pump; Thermoblock heating system; electronic temperature regulation
  • Removable 47-ounce water tank; steam nozzle for making cappuccino; cup-warming plate
  • Capsules insert/eject automatically; 12 capsules, espresso cup, and Lungo cup included
  • Measures 14-3/5 by 10-3/5 by 13-2/5 inches; 1-year limited warranty

Accessories:

  • Konitz K100 Coffee Bar Espresso Cups and Saucers Set of 4

Editorial Reviews:

Product Description
Nespresso has developed a unique extraction system specially adapted to capsules. It controls every vital setting when preparing a perfect espresso. Nespresso machines have been designed with renowned partners and designers, and bring out the taste and aromas of coffee by combining quality of design with ease of use. The Nespresso Romeo machine is part of our Top Line. Top Line machines are the benchmark when it comes to ease of use. They are fitted with a digital display and many automatic functions. Like all Nespresso machines, their design blends beauty with function. The Nespresso Romeo machine deploys technology essential for preparing an outstanding Espresso and espresso-based beverages such as Cappuccino or café latte, and is exceptionally easy to use. Programmable automatic control of the amount of coffee in the cup. A high pressure pump (19 bars) extracts all the aromas and develops a smooth crema in the cup. A thermobloc which heats water to 187 degrees and 196 degrees during extraction and empties the remaining water after each use so that the water is fresh for each preparation. Steam nozzle for making cappuccino Capsules insert/eject automatically 12 capsules, espresso cup, and Lungo cup included Water tank capacity - 6 cups Timer Removable water tank Espresso pod adapter - Uses coffee-filled capsules Programmable brew amounts/cup sizes Cup warming plate Dimensions - Height 13 2/5 inches x Length 10 3/5 inches x Depth 14 3/5 inches


Customer Reviews:   Read 4 more reviews...

2 out of 5 stars High Price for poor quality and design   December 11, 2007
Jan (San Diego, CA United States)
4 out of 6 found this review helpful

I agree with Christian...
The Romeo makes coffee as good as we got while in Italy; the trip that prompted our purchase of the Romeo.

Nespresso's coffees are fabulous, their delivery system is quick and easy, and for the quality of coffee you get the price is not outrageous.

But the machine... we use it every day... and after the first few weeks one of the internal parts broke... turns out that sometimes the capsules (because of the pressure that is built up in them during the brewing process) can eject their grounds into the inside of the machine causing the mechanics to jam. Nespresso sent a new part after telling me I should do a better job of cleaning the machine.

Several months later the frother stopped working completely. Again, after being admonished by their customer service person for not taking good enough care of the machine and not being gentle enough with it they agreed as a one-time courtesy (imagine that, and all while the machine is still under full warranty) to send a new and much improved frother...a whole new design. It turns out that the old frother had a tiny piece the size of a push pin that was stuck in the end of a short piece of rubber hose (a very small air vent) that must have come out during cleaning and gotten lost. Who knew? The instructions and common sense pretty much dictate that you should clean the frother after each use but it does not seem to be made for such frequent removal and replacement. The entire frother unit would finally no longer hold onto the steam spout.

Now about 6 months after purchase we are running into electrical problems. The machine refuses to start up, won't make steam but makes a nice water squirter if you need one in your kitchen. A call to Nespresso resulted in another admonishment that I was only unhappy with the way the machine worked and that there was really nothing wrong with it. After some debate and explaining that after six months I knew very well how the machine was supposed to work and that it was no longer working properly the representative finally agreed to (reluctantly) send a loaner machine so this one could be sent back for repair.

The machine will make an outstanding espresso and related drinks but the full cups of coffee are much too weak... there just doesn't seem to be enough coffee in a capsule to make a really good cup of coffee that doesn't taste watered down.

The quality of the Nespresso Romeo does not live up to its $700 - 800 price tag and the machine is certainly not made to hold up under daily use. And it is much too expensive to hide under the counter for occasional use.

The poor performance of this machine in only six months and the very un-sympathetic and condescending nature of their customer service people does not make this a recommended buy.







3 out of 5 stars Great espresso - not so great machine over the long run   June 22, 2007
PhillyBadMonkey (Philly)
3 out of 3 found this review helpful

My father in law got this machine and I loved it so I bought one for myself. I bought it in April 2006 - in May 2007, it started having electrical problems. It is out of the warranty period and Nespresso is charging $125 to repair it. In the meantime, my father-in-law went through 2 of them and had the same issue. When it works, it works great but when it breaks, it's expensive (out of warranty). While I do the love the look and the espresso, I think I'm going to take my $$ and buy a less complicated model.


4 out of 5 stars The computer makes me nervous   April 20, 2007
Taggart Murphy (Jakarta)
2 out of 2 found this review helpful

I have has this machine for a little over a year and a half. It makes great coffee. If you want to learn a new trade, you can buy another machine and do it yourself, maybe get better coffees, maybe worse. If you don't feel like going to barista school, Nespresso is the most consistently good coffee machine you can find.

I've been using it in the office and even the local coffee snobs (in Seattle mind you) are impressed with the quality. You are, of course, totally beholden to Nespresso's coffee club but it's 50 cents per and if you buy a ton at once you can scale the $5 shipping charge.

The Romeo is completely automatic and electronic. The bad news is that the computer seems a wee bit screwy. Mine went melt-down and needed to be repaired. Mine was in the warranty period, customer service was fantastic, they sent me a loaner, they paid for shipping, yada, yada, yada. This was great but seemed like if it happens again outside the warranty (1 year) it's going to cost me but good.

I got mine at a massive discount through an Amex promotion back when, were it on my own dime (or when this one dies), I would (I will) buy a more manual model (less bell, less whistle). Seems more pragmatic.

In other notes, the built in steamer attachment is a toy. If you like your foam, get the aeroccinno thingie.

Fantastic coffee, though, love nespresso.



5 out of 5 stars Well worth the money!   January 9, 2007
C. Schick (New York, NY)
1 out of 2 found this review helpful

I bought the Nespresso E350 Romeo Single-Serve Automatic Epresso Machine for my husband on his birthday. It is so easy to use in comparison to all the other espresso machines out there. Just slide in a capsule, push a button and your espresso is done in seconds. Clean-up is a cinch and the machine harldy takes up any counter space. It's a fabulous investment. Enjoy!


5 out of 5 stars Wow!!! Idiot-Proof Cappuccino!   December 28, 2006
mimefrog (New York, NY)
4 out of 4 found this review helpful

My in-laws bought me the E350 for Xmas and wow am I impressed. Its really nice on the counter and makes great drinks. The milk frother attachment is awesome (I understand you can also buy it for other models). Basically, it sucks milk up through a hose and shoots super-frothy foam into the cup. Even a monkey could make awesome cappuccinos with this machine! Note that with other steamers and devices, the author has usually succeeded in spraying milk froth all over the kitchen and ending up with only un-frothy hot milk in his cup.

Also, the pods work out to about 55 a shot (incl shipping), so my double cappuccino costs me $1.10. That's not too bad. You could probably do better price-wise with a traditional machine, but the hassle, clean-up, and the problem of keeping finely ground espresso roast coffee fresh more than make up for the slightly higher cost of the pods.