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| Electrolux : EI30MH55GS 30in Over-the-Range Microwave Oven - Stainless Steel |  | Brand: Electrolux
Department: cooking products
Buy New: $399.00
as of 7/31/2010 03:29 EDT details
Rating:  2 reviews
Shipping Weight (lbs): 62
MPN: EI30MH55GS
UPC: 012505558627
EAN: 0012505558627
ASIN: B0015M0UAM
Availability: Usually ships in 1-2 business days
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| Features:
| • | Evenly distributes microwave cooking energy throughout the oven's interior for even cooking | | • | A 13" x 9" pan - with handles - can be evenly heated | | • | 15 Sensor Touch options available to determine exact cooking time of many commonly prepared dishes | | • | Sensors eliminate guesswork by automatically calculating remaining cooking time | | • | Innovative design maximizes cooking space allowing entire meals to be completed at one time |
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| Editorial Reviews:
Product Description
Electrolux 30" Stainless Steel Over-The-Range Microwave Oven - EI30MH55SS. 2.1 Cu. Ft. Capacity. 1200 Watts. 11 Power Levels. Three-Speed Fan. Two-Position Work-Area Light. 15 Sensor-Cook Options. Blue LED Display. Electronic IQ-Touch. Stainless Steel Finish
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| Customer Reviews:
Avoid Electrolux appliances - lesson learned the hard way September 19, 2009
flyingwasp (United States)
6 out of 7 found this review helpful
We bought electrolux kitchen appliances despite advice that they were "hit or miss". The look and the features are very alluring, and they seemed to be worth the premium pricing. We also held Electrolux in high esteem due to their Swedish origin and strong reputation in the vacuum business. We hoped for a "hit".
We haven't had the trouble with uneven cooking as reported by others, but perhaps that's because it took some time for the new microwave to work AT ALL. Unit as delivered had a loose connection that eventually gave up altogether. The internal fan stopped working. Took a week or two to get service -- just what you want when you're excited about your new kitchen.
Next the mounting screws stripped the captive nut buried deep inside the frame of the unit. Because of incompetent service by the dealer (obviously not Electrolux's fault, but counts in our overall horrible experience with this line of appliances), it took another 3 weeks to get a replacement unit. The part could not be replaced, and Electrolux's impossible-to-work-with service departments contributed significantly to the trouble determining if parts could be ordered or if the unit needed to be fully replaced. Since we have under-cabinet molding, this needs to be removed each time the microwave needs to be serviced. Since we can't trust the mic, we still haven't installed the UCM again - 3 months after our kitchen was otherwise finished.
I have NO confidence in Electrolux appliance quality, and even less (;-) )in their ability to provide parts and proper service for the units under warrantee.
Finally, I would like to comment on the "Signature LED" which Electrolux proudly advertises on the microwave. Please be aware that the LED on their ranges and their dishwashers are a very pleasant blue on a perfectly black background. Very elegant and modern looking. On this microwave, THERE IS A VERY STRONG BLUE BACKLIGHT. It does not match the other appliances AT ALL. Perhaps this is a minor cosmetic issue, but it galls me that Electrolux advertises the Signature LED. Electrolux must have two very distinct signatures! Terrible engineering and their marketing department should be profoundly embarrassed.
Meanwhile I have no recourse, because appealing to Electrolux is a bit like talking to a wall. Either they're overwhelmed because of the volume of calls they get on their poor quality products, or they're idiots, or their interest ends when they have my money safely in their accounts. Nice business model, especially in a down economy. Good luck to them. Problem is, consumers need to get the word out to others who are considering the purchase -- after you pay, it's too late.
Best not to be lured in by the beautiful surfaces and attractive feature lists -- from my experience, these units are bone ugly!
Looks great! Cooks not so great! (Needs a turntable). November 6, 2008
Just Al (FORT COLLINS, CO United States)
12 out of 13 found this review helpful
The gun in our 1400 watt GE over-the-range microwave gave out after just 3 1/2 years of use. SO, we decided to shell out the big bucks to buy this Electrolux. (It matches our new Electrolux range, which we actually love).
The problem is that there is no turn table in this unit and the "cook-2-perfection technology" is, in a word, *PITIFUL*! The way it cooks reminds me of the $100 units you give your kids to take to college.
Breakfast sandwiches (from the freezer) burn in the center and are still cold on at least one edge. Two hot dogs for one minute wrapped in a paper towel were nearly burnt on one end and just warm on the other.
I tried the "sensor cook" for a mini-bag of popcorn and it shut off after about 10 kernels popped! The "sensor cook" settings appear to be trainable so I think I can add more (or less) time, but it's not clear to me from the manual if the microwave remembers those, or if I have to add more time every time I use the "sensor cook" buttons. (If it can't remember the tweaks, what good is it?)
Electrolux must use this manual for a different microwave oven too, because it constantly references the turntable that I only wish it had.
We're *extremely* disappointed and I wish I could send it back. I guess I'll have to go find a 3rd party turntable, or cook everything on 60% power. Oh, and just so you know, "Electrolux is not responsible for any damage to the oven when accessories are used". Does that mean that a turntable invalidates the "FULL ONE YEAR WARRANTY"?
Note: This was purchased locally and with installation, not from Amazon. If you're handy, and have help, installation is typical of over-the-range microwaves. ["Made in USA from domestic and imported parts". January 2008?]
UPDATE: 1/28/2009
I called Electrolux to complain about how badly this microwave worked. (Invoking the one year warranty). They attempted to tell me that I needed to use the rack for cooking popcorn. (I could hear them quickly flipping through the user's manual). After I pointed out to them that page 17 of their manual specifically says "do not use the rack unless you are cooking multiple dishes" they sent a repair man.
Well, there are two rotating discs under the floor of the microwave, (supposedly to scatter the beam) and they were both rotating. It boiled a cup of water within 3 minutes. The company rep said that I might have better luck if I elevated food a couple of inches off of the bottom. But, the overall conclusion was: Works as expected. (Gee, thanks).
I tried a micro-go-round. It helped, a little. Very annoying to use however.
Finally, after 3 short months, sick of my food ending up both burned and frozen at the same time, I JUNKED the Electrolux and bought another GE. (Pssst - the repair guy said not to buy anything but GE! We also bought the extended warranty - not that it would have helped with the Electrolux!)
My conclusion: Electrolux microwaves are junk - a total waste of money. And, Electrolux was ABSOLUTELY NO HELP in resolving this problem. (Do you think I'll ever buy anything from them again?)
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