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enlarge | Brand: Krups
List Price: $475.00 Buy New: $299.99 You Save: $175.01 (37%)
Rating: 51 reviews
Color: Black Shipping Weight (lbs): 23.7 Dimensions (in): 13.6 x 11.5 x 12.8
MPN: XP2070 Model: XP2070 UPC: 010942124092 EAN: 0000008260499 ASIN: B000FBKQ0I
Availability: Usually ships in 24 hours
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| Customer Reviews:
Showing reviews 6-10 of 10
Great Coffee and Great Expresso August 31, 2008 R. Zuendt (Just outside New York City) This is one great coffee maker! Easy to use and understand. Coffee tastes great and the espresso is even better. We now enjoy espresso and cappachino every night.
Please avoid ANYTHING Krups July 22, 2008 Edward Thayer (Dallas, TX) I purchased Krups XP2070 new and from the start it's had issues. The espresso side of the machine has worked well for the first few weeks so far, but the coffee side is another story. The coffee carafe is too short to open the drip-stop valve that stops the flow of coffee so you can pour a cup while coffee is still brewing. This results in the coffee basket overflowing everywhere unless I physically hold the carafe up against the basket to open the flow valve. This could be either one of two things, either the lid on the carafe is malformed and not tall enough or the trigger on the drip-stop valve is not extending low enough. Either one could be a cheap easy fix for Krups simply by sending me a replacement part. Krups ONLY remedy is for me to pack this one week old machine up and mail it from Texas to California to a service center where it will remain for weeks. The Illinois service center is so backlogged, they aren't taking service issues. This is completely unacceptable. I have spent an hour searching the internet for management names and contacts, but this company hides behind it's web site. The only contact is through the site and frankly, I'm not impressed. This is a privately owned company that feels it's not accountable to the US consumer. Had I known this prior to this purchase, I would have let someone else deal with these (Adam Henry's). Please, understand I'm not a complainer, but I do expect reasonable support for such an expensive item. Krups, as a company, has a long way to go to gain my respect. This will be the last product with the Krups name you'll see in my home.
OMG It's a Trend! Krups XP2070 is a POS! June 27, 2008 MuddinMama 2 out of 2 found this review helpful
Holy espresso! This was a birthday gift from my husband in November 2006, as soon as this product came out. Well, it died yesterday after making it's last pot of coffee...yep, $300 machine & no power, no lights, no display. I tried plugging it in every outlet I could get to & nothing. So I just got done giving the not-so-sympathetic Krups customer service reps & supervisors a piece of my mind. I mean seriously...$300 & it lasted barely 16 months & they WON'T fix it, even under their "courtesy" warranty. That's NOT acceptable. I guess I'll be dragging out my 17 year old Braun 12-cup to do the job for now. Makes a nice doorstop I guess, albeit an expensive one. & BTW, it never really did make good espresso, the coffee carafe broke after only 1 week (paper thin glass) & it drips like crazy when you pour out of it anyhow. This is one expensive POS & Krups lost any future biz from me - this was their one & only chance to make things right & they blew it big time...
A Very Decorative Paperweight June 26, 2008 J. Van Sistine (Minneapolis, MN USA) 1 out of 1 found this review helpful
I received this product from my wife as a gift about a year ago. Actually really liked the machine once I learned the quirks of using it. We descaled it (both sides) about every 2 weeks and rarely had trouble. Then one day, it just didn't turn on. No lights, no LED, nothing. Just a stainless steel brick. Still have not heard what the issue is from Krups, or how much it will cost to fix. From what I've read and now my own experience, it seems it's just another product from Krups that went to market before it was sufficiently tested.
waste $$$ and waste your time tooo! stupid. May 30, 2008 Arnold Chencinski (campbell, ca.) 1 out of 1 found this review helpful
Completely wasted money and time. I've tried for 2 months to make coffee or a shot of espresso... bought expensive espresso pods and all. Do not buy this. You will be very sorry. The pump runs alot and lots of steam and flashi ng lights... and you get NOTHING just trouble and clean up the mess it leaves. Yuuuuuuk.
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