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| Brand: DeLonghi
List Price: $560.00
Buy New: $439.99
You Save: $120.01 (21%)
Rating:  36 reviews
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 27.1
Dimensions (in): 9.4 x 16.1 x 13.5
MPN: DSM7
Model: DSM7
UPC: 044387690072
EAN: 0044387690072
ASIN: B0002XGSNI
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
Showing reviews 6-10 of 10
 When it works - it's great, when it doesn't - buy a new mixer! July 5, 2007
Ronald A. Raab-long (Magnolia, DE USA)
23 out of 25 found this review helpful
We also read all the reviews and finally settled on the DeLonghi. This was after sending back the KitchenAid professional model because the whisk didn't seem to touch the bottom of the bowl!
We got the DeLonghi in July 2005. It worked really well for just over a year, and then the "planetary" gear broke. That's the gear that allows the attachments to spin while rotating around the bowl. In September 2006 we dropped the mixer off at the only authorized DeLonghi service center in our little state (Delaware). Since then the service center has been waiting for the part. We are coming up on the first anniversary of the mixer being in the shop!
The service center calls about once a month, just to let us know that DeLonghi says it will be the end of the next month before they get the part.
I've tried dealing with DeLonghi's customer service directly. In January 2007 they sent me a message stating that the parts were on their way from Italy. Well, that must be some slow boat. BTW - In that same message they informed me that the gear for this mixer is NOT the same as the one used in the Kenwood, and would not work.
Bottom line - when it actually works it's a great mixer, very powerful, noisy - but not too much so, and looks great. But getting DeLonghi to support their products after the sale seems to be a lost cause. We could have burned out a cheap KitchenAid while waiting...
 Excelent product !!! June 26, 2007
Juan P. Moretti (Everett, MA, USA)
4 out of 5 found this review helpful
I'm impresed with the power of motor of this mixer and It has 10 (TEN) years of warranty!!!. It can mix any kind of dough, from the softest to hardest with high velocity without any problems... Just I love it!
Highly recomended!
An amazing product June 5, 2007
Carole Ingraham (Santa Barbara, California United States)
5 out of 5 found this review helpful
I have had my mixer for more than 2 years now, and love it. I am able to make large batches of cookies and quick breads. I only wish it were 9 quarts because when I make 4 loaves, it's a bit much (but it works). I have the food processor attachment, the juicer, and the chopper, and they all work really well.
Disapointing Mixer March 30, 2007
John Biswanger (Lakeland, FL)
12 out of 16 found this review helpful
I also placed my order last December and waited until March to get it. After running 5 mins. it would only run at high speed, then shut down all together. Would reset, but then the same result, only run at high speed and then shut down. I also question the 1100 watt rating, do not believe this mixer has anymore power than Kitch Aid. I went to DeLonghi's web site and do not see the mixer listed anymore. Maybe they are not making them? I returned the mix for full refund, Amazon was good about it.
Poor Quality March 13, 2007
L. Tsuda (Willow Glen , CA)
15 out of 19 found this review helpful
I have had this mixer for about 6 months and noticed recently that the motor isn't working properly and it only runs at one speed. I do not make bread only cookies. I will never but another Delonghi product again, the customer service was pleasant but very unhelpful, when I requested to speak to a manager I got disconnected. I had my smaller less powerful Kitchen Aid for several years and never had a problem but decided to try the larger more powerful Delonghi because of the reviews and thought the larger size would be quieter, unfortunately it turned out to be a a big diappointment.
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