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| Brand: Metrokane
List Price: $45.00
Buy New: $42.95
You Save: $2.05 (5%)
Rating:  34 reviews
Color: Clear with Chrome
Number Of Items: 1
Batteries Included: No
Shipping Weight (lbs): 3.2
Dimensions (in): 4.4 x 7.8 x 9.3
MPN: 7174
Model: 7174
UPC: 022578071770
EAN: 0022578071770
ASIN: B00022KIXU
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
| Showing reviews 6-10 of 10 | | « PREV | | |
 Nice at first... November 21, 2005
Joel (USA)
3 out of 3 found this review helpful
Bought the non-chrome version of this about 1 year ago. Worked great. After about 2 months of use, the innards fell apart. No big deal, just tighten the screw again. However, the metal blades are now rusting, the steel post is now rusting, and the outer spacer is now rusting. Stainless steel is not that much more expensive than chromed steel.
 OK Product, Lousy Support from Company December 15, 2004
Richard M Estel (Fresno, CA USA)
13 out of 14 found this review helpful
I purchased this product, and used it successfully to make large crushed ice. When I followed the instructions for fine ice, turning the crank counter clockwise, the nut holding the crank came loose, and the crusher assembly fell apart. I believe this was due to poor design or improper assembly.
I wrote to the company on April 3, 2004 to request warranty assistance. I received no reply, and wrote again on June 3.
Again I received no reply, so I filed a complaint with the New York State Consumer Protection Board on July 31.
This ultimately resulted in my receiving a call from the company, sending the unit to them at my expense, and receiving a replacement unit a month or so later.
The company told NYSCPB that they had no record of my first letters, although they went to the same address to which I sent the unit, and did not come back in the mail.
I believe the company simply ignores complaints unless they are pressured from a higher authority.
The product does its job fine if you only turn clockwise; if you decide to try counter clockwise, tighten the nut frequently. There is not much difference between "fine" and "coarse."
Crusher blades fell out easily September 25, 2004
Good Eats Fan (Severna Park, MD USA)
4 out of 4 found this review helpful
This crusher does the job better than a hammer and a tea towel. But the ice cup is chrome colored plastic so it's fragile.
After 10 uses the blades fell out of the crusher. Even with a set of jewlery making pliers we can't get the parts back together again.
Awfully expensive for the amount of use we got out of it.
 It Does Its Job June 11, 2004
2 out of 2 found this review helpful
I bought this because my refrigerator doesn't have an automatic ice crusher. My only suggestion is put it on a towel so it doesn't slide around when you're grinding. Other than that mine's worked great - I haven't yet experienced the 'falling apart' problem that others have. If you want to crush ice this gizmo has worked just fine for me - it's not perfect but I wasn't expecting perfection. It's a functional device that does its job.
Good, could be better April 28, 2004
James M. Dickey (Alexandria, Virginia)
6 out of 7 found this review helpful
I just bought this ice crusher a few weeks ago and so far I am reasonably satisfied. It is attractive to the eye, reasonably sturdy in its construction, does a good job actually crushing the ice and is easy to clean.Drawbacks are that is is extremely light and as other reviewers have mentioned, you really have to hold on to the top of it with one hand while you are turning the crank with the other. Otherwise you are going to see the crushed ice you have just worked so hard to produce go flying across the kitchen. In fact, I've been resting the bottom of the crusher on a folded up kitchen towel when I crank it to give it some traction on the counter. It's not a problem if you are careful, just be warned.
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