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| Brand: KitchenAid
Temporarily Out of Stock...
But Amazon Should Have It
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| Customer Reviews:
| Showing reviews 6-10 of 10 | | « PREV | | |
 Great mixer - great price! August 15, 2008
V. Evans (Texas)
Received the KA mixer, as described. No problems, just like the ones in the stores AND for a much lower price! Great deal!!
Excellent product August 11, 2008
B. Silberstein (New York City)
1 out of 1 found this review helpful
we got this as a wedding gift in march '08, we've been using it to make whole wheat bread every week since!
In the beginning I was nervous about using all whole wheat flour because i heard some people had problems with it, but then we decided to try using only whole wheat and it worked gr8!! we make a nice 3 loaf batch every week now!
Best kitchen tool I ever had August 5, 2008
R. Cordts (USA)
1 out of 1 found this review helpful
The Kitchen Aid Professional 600 is the best machine I ever had. Even my husband loves to use it. Now is baking, mixing or everything else realy easy. Even bread is fast prepared and I have the best bread ever.
The delivery was very fast and the package was packed very good.
Thank you very much.
 Can't handle heavy duty bread dough August 4, 2008
John Miller (Napa, CA)
2 out of 2 found this review helpful
I have used this machine to make some twenty loaves of bread over six months. It stuggled with the very first loaf. The machine died in the middle of mixing bagel dough, probably with stripped gears. The machine is outrageously noisey at any speed even with nothing in the bowls. It is a very pricy machine that is not worth a quarter of the price. You'll get a name brand if you buy this, but will not get a product worthy of that name. If you want to buy my extra bowls, etc. Drop me a line you can have them for the shipping cost to your place.
KitchenAid Customer Service - Friendly but Dishonest August 3, 2008
Robert Brian Lamm (Millstone Township, NJ)
5 out of 7 found this review helpful
I was in the market for a new stand mixer. The 6 Qt. model had obvious appeal. Years ago, I used a KitchenAid 5 Qt - back in the days when they came only in white. However, I heard, here on Amazon, about the gearbox (plastic versus metal) problem that had developed when K'Aid decided to change from metal to plastic. I was concerned.
I turned to the KitchenAid website (which had a users forum) and found that most of the posters were 'determined' to be in love with their KitchenAid mixer, complete with pictures of it on their postings, and in many cases, actual pet names made up for it. I nearly expected to see some of the mixers donning a rhinestone collar and leash in the photographs. mmmm, not exactly power users there.
Interesting that whenever the "KitchenAid Answer Man" was asked about the metal versus plastic gear housing, and whether the model (serial number tells the tale) that a poster had was metal or plastic, the "answer man" brushed this question off as being unimportant, but added that KitchenAid was in the process of returning to metal gearboxes. Subsequently, the person was attacked by others on the board, the general theme being that anyone with any issues with KitchenAid mixers was an obvious idiot and must have done something wrong - i.e overworked it, used it under water, failed to give it a precious enough name or have it professionally photographed for display on the site. Little substance and a great deal of emotion - the need to believe that this brand was reliable no matter how intelligent or well described another poster's problem. On this (Amazon) site, I read of someone who wanted to ask this (plastic versus metal) question on the K'Aid site, but was rejected because the question had no merit, in KitchenAid's opinion. Imagine if the K'Aid site were not actively filtered to favor people who named their mixers "orange crush" or "pink lady" and the like.
I ended up buying a Hobart professional 5 qt mixer - 3 speeds, you need to turn the machine off before changing speeds - not the home user's dream, but none of the nonsense of KitchenAid's making an engineering blunder, followed by their refusal to fess up now that its in process of being fixed, and worse, refusing to identify which of their mixers in the field have the plastic housing. And to make matters worse, running a "forum" that purports to be an open discussion of appliance issues, when in reality, it seems to be more of a collection of, well, let's say less-than-critical consumers.
I DID purchase a K'Aid Pro-Line coffeemaker KitchenAid KPCM050NP Pro Line Single-Carafe Coffeemaker, Nickel Pearl. Problems with the pour spout, 3 replacement units in 2 years, still a defective pour spout that has been cited repeatedly on this website, but when described to the KitchenAid rep, a surprised reaction, as if that is the first time she heard about it. Since Pro-line appliances come with a 2 year no-questions asked replacement policy, they dutifully replace it every time an incapacitating problem occurs, which is frequently. However, as I pointed out in another post, when I purchased this item from KitchenAid, the idea was to spend the money up front and avoid hassles later on. In this case, K'Aid hase been cooperative enough to send me a new unit each time the old one has failed. But my vision of good service is reliability...not of having a dedicated line to customer service to tell them that "it happened again". Each time the UPS man pulls up with my replacement coffee maker, I unpack it and make him a cup for the road. I'm tempted to ask him how many of these replacement units he delivers per day - he must be getting caffeine overdose.
Good luck to those recent purchasers of the stand mixers. My strong advice would be to phone the K'Aid rep and give her your serial number and demand to know whether the gearbox is plastic or metal. If it is plastic, demand that they send you a replacement with a metal gearbox. I've heard some on here talk about these mixers as if some users have the intention to pass them down to the next generation, a la "grandmother's KitchenAid". I think for that to be an option, you must ensure that you did not buy one of KitchenAid's "bad experiments" - a unit with a plastic gearbox.
Bob
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