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 enlarge | Brand: Viking
List Price: $525.00
Buy New: $449.95 (On sale from $524.95)
You Save: $75.00 (14%)
Rating:  13 reviews
Shipping Weight (lbs): 31.7
MPN: VSM700BR
UPC: 800284201281
EAN: 0800284201281
ASIN: B0013F6OTC
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
Showing reviews 6-10 of 10
 Making Bread - Forget about it !!! February 28, 2007
John C. Brown MD (Miami, Florida USA)
15 out of 15 found this review helpful
The machine died after 3 months. I am just starting to bake and was enjoying it until I taxed the Viking with bread making - not multiple loaves but just one at a time. It died very silently - no smoke or ozone/burnt motor odor - just quietly died while making cream icing with cream cheese and cream. I hit the reverse and it just started to make a gurgling noise and then was no more.
I called the company - not really the company but a repair facility in Detroit and was told the best they could do was to mail me a FedEx slip and I was responsible for boxing the unit and they would repair it.
When I suggested that they send me a box or another motor unit (I would send the current unit back) I was informed that this was not company policy. When I attempted to call Viking and when I asked to speak to corporate customer service I was directed back to the repair facility in Detroit - this happened over and over.
I mentioned that I bought the unit retail on the website they still insisted that they couldn't help me.
Cooks illustrated rated the Kitchen Aid Professional 600 as their number one choice - the Viking did not even make it into the first three best choices - I strongly agree. The Viking is more expensive and the service is lacking. And more importantly the maching is inferior.
I am considering the Hobart or the Kitchen Aid and I will keep the Viking as backup. When you buy a mixer get it from a department store that offers guarantees that include replacement units. I am going to the Sears website now.
Awful December 26, 2006
R. Canada
17 out of 25 found this review helpful
* It is loud.
* The bottom inch of ingredients do not mix.
* It is hard to reach inside it to scrape down the sides.
* It is hard to clean.
Horrible Machine April 23, 2006
Zelda D. (New York City)
7 out of 7 found this review helpful
Before I bought this machine I did a lot of research because I wanted a good mixer. Very dissapointing.
1) Even after adjusting the beaters to the lowest level, it still doesn't pick up the ingredients at the bottom of the bowl.
2) I bake small batches of bread, but even so, the maching moans and groans, and has a very hard time with it.
3) After only a few uses, the machine decided not to turn off. In order to turn it off, I had to unplug it. Of course this is probably a simply fixed malfunction, but I haven't been able to fix it myself.
After spending so much money on a mixer, I will have to go through the hassle of sending it back to be fixed. I wish they would just take it back, I don't think fixing it will do much good.
It Doesn't Last April 7, 2006
Dr. Norma J. Starr (McLean VA USA)
5 out of 5 found this review helpful
I bought the Viking 1000 watt 7 quart mixer about one and one-half years ago. I had used several Kitchenaid mixers over the past 29 years of marriage, but given that I do lots of bread baking I needed a heavier duty mixer. At first I was extremely happy with the Viking. However, today it died. I was doing an 11 cup bread dough recipe as I do every week. I did everything I usually do, but midway through the kneading it died. I called Viking and got no help. I will never buy another Viking product again. After spending $500 I expect a product to last longer. I don't know what mixer I will purchase in the future. I may have to resort to the Hobart, because no other mixer holds up.
 Commercial like mixer without paying commercial price February 15, 2005
ThomasN (Houston, TX)
28 out of 29 found this review helpful
After extensive research on the web and through friends' experiences, I decided to opt for this 7-qt mixer. Two other major brands I considered are Hobart and of course, KitchenAid. The DeLonghi mixer comes close to specs and features, but is also marketed under Kenwood and Hamilton Beach. I sure wouldn't want to pay premium price for a Hamilton Beach. The Hobart is a true commercial grade mixer but overkill for the occasional home use, not to mention at lease twice the cost. The KA doesn't have the 1000 wattage or the professional feel like the Viking 7-qt mixer. One thing my wife appreciates about this unit is that it has rear wheels for easy maneuverability around the countertop - the average stand mixer weights over 20 lbs so this feature definitely helps. Although the availability of accessories for this mixer is few, however, I do notice that the included beater, whisk, and dough hook are well-made, stainless steel attachments (not plastic coating over metal). Overall, the Viking mixer is powerful, easy to use, and professionally designed that won't look dated 10 years from now. This mixer must be a joy to work with because my wife's been baking almost every week since we got it. By the way, the stainless gray model one sees on the Viking website is grayer in color - only the bowl, attachments, and the front "Viking" attachment cover are stainless. Highly recommended.
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