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| Brand: Saeco
Temporarily Out of Stock...
But Amazon Should Have It
Rating:  53 reviews
Color: Black
Fragile: Yes
Batteries Included: No
Shipping Weight (lbs): 19
Dimensions (in): 23 x 22 x 20
Warranty: This item is Factory Serviced or serviced by authorized repair center. The item comes with a 6 Month Factory Warranty
MPN: 30023
Model: 30023
UPC: 708461030023
EAN: 0708461030023
ASIN: B00005LVWR
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| Customer Reviews:
Showing reviews 6-10 of 10
 We love it! January 23, 2007
E. Scott (Washington, DC USA)
1 out of 2 found this review helpful
Easy to use right out of the box, easy to clean, great steamed milk and great espresso.
I am glad I bought it January 15, 2007
Paul E. Kalisch (Aurora, CO USA)
3 out of 4 found this review helpful
I have had this machine for about 4 days and I am thrilled with it. It is easy to use, no mess, and it is fast. It makes way more froth than I like but I just scrape it off. I have had 5 espresso machines and this is by far hands down the BEST!
Saeco Vienna Deluxe Espresso/Cappuccino Machine January 4, 2007
Shirley R. Dryden
1 out of 2 found this review helpful
Purchased for coffee-gourmet daughter for Christmas. She was thrilled and tells me the espresso/coffee/cappuccino is top notch!
THANKS!
This is so easy to use!! December 3, 2006
Coffee Lover
4 out of 4 found this review helpful
I'm so glad I decided to spend the money for this machine. It is very easy to use and has worked fine since purchased 7 months ago. I had an espresso maker that I purchased from a dept store that broke within a couple of months (and was a hassle to use). With the Saeco, I don't have to worry about whether I'm packing the ground coffee correctly, etc. All you have to do is clean it once a week and make sure the water reservoir has water and the bean compartment has beans. I use the frothing wand all the time and it works great!
 Machine great, customer service - not so great November 21, 2006
C. Heaney (Santa Rosa, CA United States)
8 out of 8 found this review helpful
I ordered my machine from Amazon and it arrived in early Sept. Out of the box it was defective - water poured through the machine. The paperwork in the box indicated that I had to work directly with the manufacturer on returns. So I started the process with Saeco USA. They are only open east coast hours, I am on the west coast. They rarely answer the phone - 9 out of 10 calls go to voicemail and are never returned. They promised to ship a repair part overnight - two weeks went by, no part, no call. Finally, I contacted Amazon, who shipped me a new unit and I shipped back my defective one. Thanks Amazon.
The unit makes decent coffee - but you have to heat the milk before steaming or frothing - the machine doesn't generate enough heat to convert cold milk to hot and steamy. The froth is good but the milk is just lukewarm. I like the convenience of the automatic machine and it is much cleaner than separate grinder/brewer options.
I really hope this think never breaks - I dread the customer service nightmare at Saeco.
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