Customer Reviews: Read 5 more reviews...
 It just didn't blow me away like I thought it would! September 5, 2008
M. A Holzapfel (California)
3 out of 3 found this review helpful
I purchased this vacuum after reading all the 5 star reviews here and I was prepared to be blown away. But I wasn't! I was going to replace my Miele Red Star vacuum that I've had for 4.5 years. It seems to have lost some suction over the years and I am tired of pulling a canister along behind me as I vacuum. I was eager to buy a Dyson but was disappointed. While there are definite pro's to a Dyson (no bags to purchase, no expensive HEPA filters to replace) there were also some con's.
First and foremost, if you are a tall person, there is no adjustment for the handle so I felt hunched over (almost as bad as pushing a child in one of those umbrella strollers if you're a tall person!) Second, I first vacuumed with my Miele and then with the Dyson. Although the carpet pile did look *slightly* more fluffed up with the Dyson, there was barely any dirt in the canister (a little bit of fluff) - so I guess the suction on my Miele is not as bad as I thought! Also, although the telescoping wand is nice, it was a little heavy and mostly flexible hose, whereas my Miele is a metal and hard plastic wand so I could actually get a nice, straight shot with it versus the flexible hose that had to be pulled and stretched to reach the higher spots.
To sum it up, if you already have a decent (read: expensive) vacuum, I don't think you'll be WOW'ed by this one. I'm not super pleased with my Miele, but this wasn't the answer for me, either. It just didn't feel like it was worth $500!!!
 Simply awesome from a sceptic - DC25 Animal (purple ball) August 20, 2008
Marcel Van Sister (LANGWARRIN, VICTORIA Australia)
1 out of 1 found this review helpful
Well, we still have a Miele Cat & Dog but after 5 years, it requires servicing and I am sick of buying bags (that seem harder and harder to find and go up in price) and also replacement of the filters......I was sceptical about the Dyson based on reviews and complaints many years ago about them scratching tiles and hardfloors.
I also had a preconceived idea about the technology.
A friend bought the DC19 fortnight ago and loves it so to help out my wife, and after much research, I took the plunge and got the DC25 today.
Where do I start? After coming home tonight from hospital, my wife actually vacuumed the house first with the old Miele.
This was then followed by our new Dyson DC25. Absolutely 'gob-smacked'.....we collected a whole container full of hair, dust and dirt and we take our shoes off!!!! (always have)
We thought we have an ultra clean house and have Dupont Stainmaster carpet and porcelain tiles........but a whole container of further dirt, dust and hairs??? Incredible pure and simple.
I know its only our first clean of the house with this new vacuum but man, we did not expect this. My wife feels like cleaning the whole house again tomorrow.......!! Now thats a first, not only that but we thought our Miele was great.........damn
At this stage, I would not have any hesitation to recommending this amazing vacuum.
Best.Vacuum.Ever. August 16, 2008
Golden Retriever Lover (Cape Cod MA)
This is my first Dyson, and I am feeling somewhat cheated that I missed out all these years playing around with amateur vacuums.
This thing is an animal. I can't believe how much dust and dirt it cleaned on my first use. It was as if I had never cleaned a day in my life. I love the fact it is bagless. I have a Golden Retriever, so we have a lot of animal fur in my house, and it sucks it all up. I did notice they have an "animal" DC25 after I purchased this one, but hey they have a 5 year warrantee, so I am assuming if I have any problems in that time I am covered.
The pivot does take some getting used to at first. I have pretty bad carpal tunnel, but I feel like this vacuum doesn't hurt my wrists and hands like my other one.
I did find it a little weird to put together initially, but once it was assembled, I was good to go and I have found it very easy to use.
I am very happy with this purchase, and although it is a little expensive-it was worth every penny. I actually got a 20% off coupon for Bed Bath and Beyond and was able to use it towards this vacuum, hence saving $100.
A machine that deserves 5 stars August 9, 2008
J. Stines (Southeastern, USA)
6 out of 6 found this review helpful
When I saw a lot of 5 star reviews and heard people raving about the Dyson, it made me curious. I checked out Consumer Reports reviews, and I found it odd that the vacuums CR recommends have a lot of negative reviews while the Dysons were much more positive. At the time of this review, the DC25 wasn't listed in their testing, but I would expect it to rate very highly. If it isn't, I will have to conclude that CR has no idea what they are talking about. So, with that out of the way, let's move onto the review.
Out of the box, the vacuum requires minimal assembly. The roller brush head must be snapped into the body. One click and you're done. No tools. The attachment wand/handle must be clicked into place, as well. And finally, the two wand attachments included must be snapped onto the body. That's it. Nothing more. Four clicks and you're done. I barely consider it assembly.
As many have stated, the vacuum has great suction. In our closet, we vacuumed the edge of the carpet where it meets our hardwards. The edge wasn't tacked down very well during installation, and we could see it physically sucking the carpet up, lifting it from the floor.
As a test, we vacuumed a roughly 4x8 section of carpet that sees average traffic. The canister was half-filled with very fine grey dust and dog hairs. It was nasty. We had been using an Oreck XL, which stank terribly when in use. The Dyson was clearly pulling up a lot of old dust and dirt from the carpet.
We have a Jack Russell with fine white sharp hairs. He sheds constantly. The DC25 took care of all the hair on hardwoods, irregular slate tile, and carpet. We were told about the Bissell Pet Pack attachments Bissell 3260 Pet Pack Vacuum-Cleaner Attachments that work with the DC25. They don't snap-fit, but work just fine with pressure fitting. Using the pet roller and rubber head, I was able to quickly clean our dog's pet bed. I thought it would be a total waste of time, because hairs were imbedded into the fleece. I had the entire bed looking like new in less than a minute, and the canister on the Dyson looked like I was making cotton candy with the hair swirling around inside. Amazing.
I find the cord length just right. I would think a lot of cord would be a pain to manage. I don't mind plugging it in after each room. And like others have stated, if this is a problem, you can always buy a drop cord.
The attachments work well, but I do wish Dyson had included a swivel/flexi head standard. An angled brush attachment would make using the wand easier. Still, the simple lift-off action of the wand is great. Flip open the top cap, pull up on the wand, and it disconnects from the vacuum and suction diverts to the wand. Or, disconnet the wand and use the hose directly. The expanding hose is a little stiff, but the one I tried in the store was much looser, so I expect that to get better with age and loosen up. If there is any area I would like to see improved, it is that I wish the wheels could lock on the body when using the hose. I guess having it roll prevents the vacuum from tipping over if the hose is pulled too tight, but it would be handy to have the option to lock the wheels and prevent the vacuum from rolling at times.
I am very happy with my purchase, and I would highly recommend this vacuum.
Is it possible to truly love a vacuum? yes, it is. August 8, 2008
Joshua Brooks
2 out of 2 found this review helpful
Afer messing around with "highly rated" Walmart $100-$200 vacuums and "Dyson clones", and ultimately taking them back every year after a belt loosened, or the plastic screws were stripped, I finally got pissed.
I waited for a awesome deal and nailed this puppy after a Sears pricematch and a 20% off coupon for about $320.
BEST $320 I HAVE EVER SPENT. I truly, truly have fallen in love with this. I hate doing housework, and when my wife asks me to vacuum, I find myself not even arguing with her. I just get up and do it, and often find myself vacuuming more than she asked. I'm not going to go as far as to say I now love vacuuming, but I have to say this is such a well engineered piece, that I marvel at it each time I use it. Truly worth every penny.
I'm in love.
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