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Dyson DC17 Animal Cyclone Upright Vacuum Cleaner | 
 enlarge | Brand: Dyson
Buy New: $549.00
Rating:  237 reviews
Batteries Included: No
Shipping Weight (lbs): 33.1
Dimensions (in): 39.3 x 14.6 x 9.8
MPN: 00068
Model: 103
UPC: 852184001034
EAN: 0852184000686
ASIN: B000I5REVA
Availability: Usually ships in 24 hours
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| Features:
| • | All-floors upright vacuum cleaner with motorized brushbar | | • | Level 3 Root Cyclone technology ensures powerful, consistent suction | | • | Quick-draw Telescope reach; mini turbine head; low-reach floor tool | | • | Hygienic 5/8-gallon dust bin; lifetime HEPA filter; certified asthma friendly | | • | Measures 26-2/3 by 13-1/5 by 43-1/2 inches; 5-year warranty |
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| Editorial Reviews:
Product Description
This Animal is on the prowl, searching high and low for dust, dirt and pet hair to destroy. The product of over a decade of research, Dyson Root Cyclone technology doesn't lose suction and has the highest average pickup across all floor surfaces, while improved ergonomics and usability makes vacuuming less of a chore. Fingertip brush control turns brushbar on and off at the touch of a button to protect rugs and delicate floors Quick-draw telescope reach extends instantly for stair and high reach cleaning Lifetime HEPA filtration for cleaner expelled air - Expels clean air with 150 times less bacteria and mold Certified asthma and allergy friendly according to the Asthma and Allergy Foundation of America
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| Customer Reviews: Read 5 more reviews...
 Dyson Animal DC17 September 6, 2008
Vicki
Purchased this Dyson in addition to my current 3 year old Dyson DC14. What a difference! There is no comparison. The DC17 seems to have a ton more suction and the turbo tool works much better on pet hair than the previous version. I would recommend to anyone with and older to Dyson to sell it and buy a newer one. It is well worth it the upgrade.
 The canister clogs and needs use of hand to empty it. September 5, 2008
PM (Sunnyvale, CA United States)
I have had DC17 for more than an year. The suction is great but the backside of the canister gets clogged very often. When I try to empty the canister, the dust / debris never drops off, the only way to clean it would be to remove the transparent canister, use the hand to remove. The place becomes a mess as the dust falls off in this process. Really annoying, irritating messy chore. I called up the customer service and they asked me to take the vacuum to the service rep.. which I had to drive for 45 mins. The rep did not give a replacement vacuum and he took more than a two weeks to repair it as he had to wait for a replacement spare. I was very much annoyed because of this.
Later I returned the vacuum and got it exchanged hoping that the problem would go away. But the problem has been continuing. I am really disappointed with this vacuum.
Giving 2 stars just for the power of suction...
Not My Choice: Upright v. Canister September 2, 2008
S. Ledesma (Highlands Ranch, Colorado United States)
0 out of 1 found this review helpful
I really really wanted to like the Dyson. I read and researched extensively everything I could and was impressed by how passionate people were for the Dyson. I went to Sears to see what all the fuss was all about and then come home and order mine via Amazon.
I have had a Kenmore canister for eighteen years and was ready for something new and different. I came home with the new Kenmore Intuition and felt it was far superior and now Consumer Reports agrees.
For roughly the same price I got something that was better built, easier to use particularly when using attachments and had more features (retractable cord, LED light). Normally the retail was $600, but with a $250 sale price I added a five year extended warranty and still came in lower than the Dyson.
As much as I wanted to love the Dyson, I thought it was awkward and definitely designed by an engineer which is not necessarily a good thing.
I finally came to the realization that in eighteen years I never once wished I had bought an upright and in the end I remained a canister guy.
BTW, the Dyson "canister" is terrible!
It is not an animal it is a BEAST! August 27, 2008
C. Figler (Houston, TX)
After using Kirby for years I've decided to try Dyson Animal. We have 3 dogs and a house with carpets. So, I have to tell you, Dyson delivered!!! Oh my Goodness, I didn't know my house was THIS dirty. Thanks to Dyson it is much cleaner now. And not only the floors but the furniture also. If you want your carpets and furniture dust free - get this beast. I have horrible allergies and would alway sneeze when cleaning but not with this vacuum. I can't say enough about it!
It is also so easy to clean, no more silly bags! I think I've already saved $200.00 on bags alone!
Anyway, I am very happy with Dyson and with the price I got through Amazon.
 Lots of power BUT One MAJOR DESIGN FLAW August 26, 2008
Joseph M. Baltrus (Springfield, VA USA)
2 out of 2 found this review helpful
I feel compelled to write an honest review albeit warning about the Dyson DC-17 Animal Cyclone vacuum.
Yes this vacuum has lots of power with incredible suction. However, having owned this unit for almost two years now there is a fair amount maintenance that as prospective owners you need to be aware of.
First off, nearly every component is removable for cleaning/removing debris. So this is positive - you can clean the unit BUT who ever heard of having to clean a cleaning product - a paradox of sorts.
BUT Most importantly is that the most integral component on this unit - the top "Level 3" cyclones (middle part of the canister) is sealed and this is where any large debris, i.e.: hair, pet or human, gets clogged and CANNOT BE REMOVED.
Yes there is a 5 year warranty on Dysons' so I called customer service on this issue. The Dyson response verbatim "yes this is a problem we aware of for 'this unit' and there is nothing we can do about it other than send you a new canister" - which I ordered for free.
It turns out the issue is not so much the canister but the rubber gasket seal at the bottom of the canister which is supposed to form a air-tight seal between the canister and the base unit. The problem is that when removing/re-inserting the canister for emptying (a normal part of operation), this rubber seal is easily moved. When this gasket is offset by even the slightest margin, your large debris gets sucked into the filter (which then quickly clogs) and the hair has no place to go but into the cyclone housing. A general rule with Dysons' is that you are not supposed to see any hair or large debris on the filter - if so, this is indicative of a problem - i.e.: IT LOSES SUCTION.
I think now knowing this issue exists I will thoroughly inspect this gasket each time I remove/re-insert the canister but if had I known you had to be so delicate with such a routine vacuum function - I would have not purchased this vacuum.
I also think this unit will last a long time knowing I can (have to) periodically maintain it, but for $550 I wish I didn't have to.
The irony here is that Dyson vacuums which are heralded as engineering marvels "that never lose suction" are not as brilliant as Andre Dyson would like you to think. All DC-17s are susceptible to this design flaw, you can call Dyson yourself 1-866-693-9766 to confirm.
Now I can't speak for the other models, perhaps the cyclone component can be opened for removing debris or there is a different gasket mechanism, but as for the DC-17 their most expensive unit, I would caution not to purchase this specific model and investigate if the other models do not have this design flaw. If the other models do not have this issue then I would recommend the Dyson brand in general because of the power, it is unrivaled compared to other brands plus the 5 year warranty is better than most companies.
Now you know and knowing is half the battle. :-)
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